# Steam Архів відмов у наданні підтримки та стандартних відповідей — Досьє «Steam»

Canonical: https://phishdestroy.io/steam_dossier/uk/support_canned_refusals
Language: uk
Author: PhishDestroy Team
Publisher: PhishDestroy

> Експертна виставка 1,505 підтвердила наявність записів про відмови у підтримці, автоматичне закриття справ та шахрайські схеми перенаправлення торгів на сайті Steam за допомогою скріншотів з сайту 137.

РЕПОЗИТОРІЙ ПЕРВИННИХ ВІЗУАЛЬНИХ ДОКАЗІВ · ЗБЕРЕЖЕНІ СКРІНШОТИ З САЙТУ 137

# Підтримка стандартних відмов — автоматизована система закриття справ

Стандартні відмови та закриття справ з підтримки

ЩО ДОКАЗУЄ ЦЕЙ РОЗДІЛ 

У цьому репозиторії містяться збережені оригінальні скріншоти з сайту 137 та перевірені звернення потерпілих з сайту 1,505, в яких детально описано процес автоматизованої обробки запитів до служби підтримки на сайті Valve. Це доводить, що у випадках, коли облікові записи зламують через перенаправлення OpenID або несанкціоноване генерування ключів API, служба підтримки Steam систематично використовує стандартні шаблонні відмови без проведення технічного розслідування. Категорично відмовляючи у відновленні предметів або наданні даних аудиторського сліду, платформа перекладає повну відповідальність за системні недоліки аутентифікації на власників зламаних облікових записів.

[← Повернутися до огляду для керівництва](https://phishdestroy.io/steam_dossier/uk/index#briefing-heading)

Valve у своїх маркетингових матеріалах та дописах на форумах стверджує, що застосовує активну систему заходів щодо забезпечення безпеки користувачів. На практиці ж жертви викрадення облікових записів, шахрайських схем перенаправлення на сайт API та автоматизованого викрадення запасів стикаються з інституціоналізованою системою автоматизованих відмов, яка закриває запити без будь-якого людського розслідування.

Усі скріншоти є знімками, зробленими сторонніми особами. Авторські права та зміст належать відповідним авторам та платформам (користувачам Reddit, авторам спільноти «Steam», рецензентам Trustpilot, авторам публікацій на сайтах X та YouTube). Вони відтворені виключно з метою ідентифікації та висвітлення питань, що становлять суспільний інтерес; жодних прав власності на них не заявляється. Кожен матеріал містить посилання на першоджерело.

Документальні записи **1505** Перевірені звернення потерпілих та теми про штрафи

Збережені знімки екрана **137** Знімки квитків у високій роздільній здатності, збережені локально

Коефіцієнт відновлення **0.0%** Скасування рішень у справі «API» — викрадення літаків

Дублювання шаблонів **100%** Повторне використання дослівних сценаріїв різними співробітниками (Ілля, Роджер, Маверік)

## Судово-медичні докази: три основні підстави для відмови у наданні допомоги

ПІЛАР 01 · ВСТУП Додаток R —014

### The Roger Admission: Підтверджено атаку «людина посередині» (MitM) на API

У відповіді на звернення №1cp582i співробітник служби підтримки Steam на ім’я «Роджер» письмово визнає, що зловмисники скасовують законні угоди через сайт API і замінюють їх на клоновані боти за мілісекунди, але відмовляється відновити предмети та радить потерпілому звернутися до «місцевого комп’ютерного фахівця».

ПІЛАР 02 · ЕСКАЛАЦІЯ Додаток R —012

### 7-Денна торгівля: утримання позиції, відсутність дій

Одна з жертв надала SteamID64 акаунтів хакера під час періоду блокування торгівлі в рамках акції «7-». Співробітники служби підтримки «Артем» та «Ілля» відмовилися заблокувати вкрадені предмети, посилаючись на їхню рідкість, і закрили запит, використавши автоматичний шаблон.

ПІЛАР 03 · ПОЛІТИКА Додаток R —002

### Дефіцит на ринку у зв’язку з правами власності

В офіційній Політиці повернення предметів Valve чітко зазначено, що предмети не підлягають поверненню, оскільки їхнє повернення «зменшило б їхню рідкість та спричинило б інфляцію в економіці, що призвело б до зниження вартості предметів на Спільнотному ринку».

Історичне походження · 22 Березень 2018 на 2026

Додаток H —003 · 8-: Площа атаки без виправлень за рік

### Найдавніший зафіксований випадок заміщення товарів (22 березня 2018)

Рівно за тиждень до того, як компанія «Valve» запровадила суперечливе обмеження на денну торгівлю предметами в грі «Counter-Strike» — так зване «7-», — торговельна спільнота виявила перші реальні випадки **Steam Експлойт, пов’язаний з перенаправленням у веб-API**. Зловмисники перехопили веб-сесії, щоб згенерувати несанкціонований ключ API на `steamcommunity.com/dev/apikey` без підтвердження з боку мобільного додатка 2FA, що дозволяє ботам скасовувати та обмінювати угоди в режимі реального часу.

**Попередження від громадської організації «2018» за березень:** *«Шахраї можуть автоматично виявити цю пропозицію обміну й відхилити її у вашому акаунті, оскільки у них є ваш ключ Steam API. Тепер шахрайський бот надішле вам пропозицію обміну тими самими скінами... і ви навіть не помітите різниці!»*

Історичний маршрут

22 Березень 2018: Перший задокументований випадок заміни двигуна «API»

2019: Підтримка стандартизує відбивання «шкідливого програмного забезпечення»

2020: Посилено захист скрипта «Закрити запит на допомогу»

2022–2026: Автоматизація фішингових атак з використанням BitB та QR-кодів

[Відкрити оригінальну гілку на Reddit «2018» ↗](https://www.reddit.com/r/GlobalOffensiveTrade/comments/863tk1/psa_urgent_huge_scam_happening_read_here_how_to)

Інтерактивне сховище доказів 

## Докази, що пройшли перевірку

137 експонати · показано 137

ESC — очистити

Image: [I lost many of my items and if theres a chance i could get it back : r/SteamScams](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_041.jpg)

EXHIBIT #001

Canned Item Restoration Refusals

### I lost many of my items and if theres a chance i could get it back : r/SteamScams

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/SteamScams/comments/1ucd96j/i_lost_many_of_my_items_and_if_theres_a_chance_i/)

Image: [Was there case of someone getting back their items after scam ? : r/SteamScams](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_042.png)

EXHIBIT #002

Canned Item Restoration Refusals

### Was there case of someone getting back their items after scam ? : r/SteamScams

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/SteamScams/comments/1j9xp23/was_there_case_of_someone_getting_back_their/)

Image: [I lost many of my items and if theres a chance i could get it back : r/SteamScams](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_043.jpg)

EXHIBIT #003

Canned Item Restoration Refusals

### I lost many of my items and if theres a chance i could get it back : r/SteamScams

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/SteamScams/comments/1ucd96j/i_lost_many_of_my_items_and_if_theres_a_chance_i/)

Image: [I lost many of my items and if theres a chance i could get it back : r/SteamScams](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_044.jpg)

EXHIBIT #004

Canned Item Restoration Refusals

### I lost many of my items and if theres a chance i could get it back : r/SteamScams

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/SteamScams/comments/1ucd96j/i_lost_many_of_my_items_and_if_theres_a_chance_i/)

Image: [I lost many of my items and if theres a chance i could get it back : r/SteamScams](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_045.jpg)

EXHIBIT #005

Canned Item Restoration Refusals

### I lost many of my items and if theres a chance i could get it back : r/SteamScams

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/SteamScams/comments/1ucd96j/i_lost_many_of_my_items_and_if_theres_a_chance_i/)

Image: [I lost many of my items and if theres a chance i could get it back : r/SteamScams](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_046.jpg)

EXHIBIT #006

Canned Item Restoration Refusals

### I lost many of my items and if theres a chance i could get it back : r/SteamScams

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/SteamScams/comments/1ucd96j/i_lost_many_of_my_items_and_if_theres_a_chance_i/)

Image: [Is this normal with the Steam Support : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_047.jpg)

EXHIBIT #007

Canned Item Restoration Refusals

### Is this normal with the Steam Support : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1vjzt27/is_this_normal_with_the_steam_support/)

Image: [Steam Trade QR Scam – My Inventory Got Stolen and Support Closed My Ticket Without Helping : r/SteamScams](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_048.jpg)

EXHIBIT #008

Canned Item Restoration Refusals

### Steam Trade QR Scam – My Inventory Got Stolen and Support Closed My Ticket Without Helping : r/SteamScams

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/SteamScams/comments/1keozcl/steam_trade_qr_scam_my_inventory_got_stolen_and/)

Image: [Hacked.. : r/cs2](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_050.jpg)

EXHIBIT #009

Canned Item Restoration Refusals

### Hacked.. : r/cs2

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/cs2/comments/1ewozl3/hacked/)

Image: [Steam 커뮤니티 :: 가이드 :: How to recognize a scammer](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_052.jpg)

EXHIBIT #010

Canned Item Restoration Refusals

### Steam 커뮤니티 :: 가이드 :: How to recognize a scammer

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?l=koreana&id=1205550993)

Image: [Сообщество Steam :: Руководство :: All scam methods explained!](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_054.jpg)

EXHIBIT #011

Canned Item Restoration Refusals

### Сообщество Steam :: Руководство :: All scam methods explained!

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?l=russian&id=784477482)

Image: [Fraud supposedly lol : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_055.png)

EXHIBIT #012

Canned Item Restoration Refusals

### Fraud supposedly lol : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1wbuysh/fraud_supposedly_lol/)

Image: [Сообщество Steam :: Руководство :: All scam methods explained!](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_056.jpg)

EXHIBIT #013

Canned Item Restoration Refusals

### Сообщество Steam :: Руководство :: All scam methods explained!

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?l=russian&id=784477482)

Image: [Сообщество Steam :: Руководство :: All scam methods explained!](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_057.jpg)

EXHIBIT #014

Canned Item Restoration Refusals

### Сообщество Steam :: Руководство :: All scam methods explained!

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?l=russian&id=784477482)

Image: [Reported by accident” : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_058.jpg)

EXHIBIT #015

Canned Item Restoration Refusals

### Reported by accident” : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1v24occ/reported_by_accident/)

Image: [Is this normal with the Steam Support : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_059.jpg)

EXHIBIT #016

Canned Item Restoration Refusals

### Is this normal with the Steam Support : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1vjzt27/is_this_normal_with_the_steam_support/)

Image: [Is this a scam? i think so but i'm not 100% sure as they don't fit the stereotypical fake account theme : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_060.png)

EXHIBIT #017

Canned Item Restoration Refusals

### Is this a scam? i think so but i'm not 100% sure as they don't fit the stereotypical fake account theme : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1wi9ige/is_this_a_scam_i_think_so_but_im_not_100_sure_as/)

Image: [Scammed for 800€ worth of CS2 items. Please help. : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_062.png)

EXHIBIT #018

Canned Item Restoration Refusals

### Scammed for 800€ worth of CS2 items. Please help. : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1vwn5pk/scammed_for_800_worth_of_cs2_items_please_help/)

Image: [Steam Account was hacked and hacker emptied my inventory :: Help and Tips](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_063.jpg)

EXHIBIT #019

Canned Item Restoration Refusals

### Steam Account was hacked and hacker emptied my inventory :: Help and Tips

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/discussions/forum/1/3768987250118435727/)

Image: [Сообщество Steam :: Руководство :: All scam methods explained!](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_064.jpg)

EXHIBIT #020

Canned Item Restoration Refusals

### Сообщество Steam :: Руководство :: All scam methods explained!

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?l=russian&id=784477482)

Image: [just got scammed, what can I do? : r/SteamScams](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_065.png)

EXHIBIT #021

Canned Item Restoration Refusals

### just got scammed, what can I do? : r/SteamScams

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/SteamScams/comments/1ubwdv1/just_got_scammed_what_can_i_do/)

Image: [Is this normal with the Steam Support : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_066.jpg)

EXHIBIT #022

Canned Item Restoration Refusals

### Is this normal with the Steam Support : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1vjzt27/is_this_normal_with_the_steam_support/)

Image: [Steam Topluluğu :: Rehber :: All scam methods explained!](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_067.jpg)

EXHIBIT #023

Canned Item Restoration Refusals

### Steam Topluluğu :: Rehber :: All scam methods explained!

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?l=turkish&id=784477482)

Image: [Title: My younger brother got scammed for 1500+ Dota 2 items) – need advice and warning : r/SteamScams](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_068.png)

EXHIBIT #024

Canned Item Restoration Refusals

### Title: My younger brother got scammed for 1500+ Dota 2 items) – need advice and warning : r/SteamScams

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/SteamScams/comments/1siagvl/title_my_younger_brother_got_scammed_for_1500/)

Image: [Сообщество Steam :: Руководство :: All scam methods explained!](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_069.jpg)

EXHIBIT #025

Canned Item Restoration Refusals

### Сообщество Steam :: Руководство :: All scam methods explained!

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?l=russian&id=784477482)

Image: [Steam-Community :: Guide :: All scam methods explained!](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_070.jpg)

EXHIBIT #026

Canned Item Restoration Refusals

### Steam-Community :: Guide :: All scam methods explained!

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?l=german&id=784477482)

Image: [Steam-Community :: Guide :: All scam methods explained!](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_071.jpg)

EXHIBIT #027

Canned Item Restoration Refusals

### Steam-Community :: Guide :: All scam methods explained!

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?l=german&id=784477482)

Image: [Reported by accident” : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_072.jpg)

EXHIBIT #028

Canned Item Restoration Refusals

### Reported by accident” : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1v24occ/reported_by_accident/)

Image: [Steam Reviews | Read Customer Service Reviews of store.steampowered.com | 4 of 13](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_073.png)

EXHIBIT #029

Canned Item Restoration Refusals

### Steam Reviews | Read Customer Service Reviews of store.steampowered.com | 4 of 13

Source: Trustpilot

[Primary Thread ↗](https://www.trustpilot.com/review/store.steampowered.com?page=4)

Image: [Scammed for 800€ worth of CS2 items. Please help. : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_074.png)

EXHIBIT #030

Canned Item Restoration Refusals

### Scammed for 800€ worth of CS2 items. Please help. : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1vwn5pk/scammed_for_800_worth_of_cs2_items_please_help/)

Image: [Steam Community :: Guide :: OP SKINS SCAM! Fake Bots! Fake Steam Admins! Fake Chrome Extensions! Item Checking!?](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/harvest_ticket_075.jpg)

EXHIBIT #031

Canned Item Restoration Refusals

### Steam Community :: Guide :: OP SKINS SCAM! Fake Bots! Fake Steam Admins! Fake Chrome Extensions! Item Checking!?

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?id=800395061)

Image: [Fraud supposedly lol : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_072.png)

EXHIBIT #032

Canned Item Restoration Refusals

### Fraud supposedly lol : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1wbuysh/fraud_supposedly_lol/)

Image: [Scammed for 800€ worth of CS2 items. Please help. : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_073.png)

EXHIBIT #033

Canned Item Restoration Refusals

### Scammed for 800€ worth of CS2 items. Please help. : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1vwn5pk/scammed_for_800_worth_of_cs2_items_please_help/)

Image: [Is this a scam? i think so but i'm not 100% sure as they don't fit the stereotypical fake account theme : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_074.png)

EXHIBIT #034

Canned Item Restoration Refusals

### Is this a scam? i think so but i'm not 100% sure as they don't fit the stereotypical fake account theme : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1wi9ige/is_this_a_scam_i_think_so_but_im_not_100_sure_as/)

Image: [Reported by accident” : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_075.jpg)

EXHIBIT #035

Canned Item Restoration Refusals

### Reported by accident” : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1v24occ/reported_by_accident/)

Image: [READ POST FIRST) question: was this thingy actually real? : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_076.jpg)

EXHIBIT #036

Canned Item Restoration Refusals

### READ POST FIRST) question: was this thingy actually real? : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1v7r5fh/read_post_first_question_was_this_thingy_actually/)

Image: [I actually took this seriously at first, then realized its just a scam : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_077.jpg)

EXHIBIT #037

Canned Item Restoration Refusals

### I actually took this seriously at first, then realized its just a scam : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1voil8s/i_actually_took_this_seriously_at_first_then/)

Image: [Is this a scam? : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_078.png)

EXHIBIT #038

Canned Item Restoration Refusals

### Is this a scam? : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1vrrh8k/is_this_a_scam/)

Image: [Scam? : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_079.png)

EXHIBIT #039

Canned Item Restoration Refusals

### Scam? : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1s3o5vx/scam/)

Image: [Scam… : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_080.jpg)

EXHIBIT #040

Canned Item Restoration Refusals

### Scam… : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1v36smz/scam/)

Image: [Kden : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_081.jpg)

EXHIBIT #041

Canned Item Restoration Refusals

### Kden : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/3qlwjj/kden/)

Image: [This is probably a scam isn't it? : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_082.jpg)

EXHIBIT #042

Canned Item Restoration Refusals

### This is probably a scam isn't it? : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1vsx7kl/this_is_probably_a_scam_isnt_it/)

Image: [Scam… : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_083.jpg)

EXHIBIT #043

Canned Item Restoration Refusals

### Scam… : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1v36smz/scam/)

Image: [Confused about a possible scam? : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_084.png)

EXHIBIT #044

Canned Item Restoration Refusals

### Confused about a possible scam? : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1vrawkw/confused_about_a_possible_scam/)

Image: [Scam… : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_085.jpg)

EXHIBIT #045

Canned Item Restoration Refusals

### Scam… : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1v36smz/scam/)

Image: [Confused about a possible scam? : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_086.png)

EXHIBIT #046

Canned Item Restoration Refusals

### Confused about a possible scam? : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1vrawkw/confused_about_a_possible_scam/)

Image: [Scam… : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_087.jpg)

EXHIBIT #047

Canned Item Restoration Refusals

### Scam… : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1v36smz/scam/)

Image: [Was it a scam? : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_088.jpg)

EXHIBIT #048

Canned Item Restoration Refusals

### Was it a scam? : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1rieoqs/was_it_a_scam/)

Image: [Fraud supposedly lol : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_089.png)

EXHIBIT #049

Canned Item Restoration Refusals

### Fraud supposedly lol : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1wbuysh/fraud_supposedly_lol/)

Image: [Scam… : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_090.jpg)

EXHIBIT #050

Canned Item Restoration Refusals

### Scam… : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1v36smz/scam/)

Image: [Scam… : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_091.jpg)

EXHIBIT #051

Canned Item Restoration Refusals

### Scam… : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1v36smz/scam/)

Image: [Was it a scam? : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_092.jpg)

EXHIBIT #052

Canned Item Restoration Refusals

### Was it a scam? : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1rieoqs/was_it_a_scam/)

Image: [Scam? : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_093.png)

EXHIBIT #053

Canned Item Restoration Refusals

### Scam? : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1s3o5vx/scam/)

Image: [Scam… : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_094.jpg)

EXHIBIT #054

Canned Item Restoration Refusals

### Scam… : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1v36smz/scam/)

Image: [Scammed for 800€ worth of CS2 items. Please help. : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_095.jpg)

EXHIBIT #055

Canned Item Restoration Refusals

### Scammed for 800€ worth of CS2 items. Please help. : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1vwn5pk/scammed_for_800_worth_of_cs2_items_please_help/)

Image: [This has to be a scam, right? : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_096.png)

EXHIBIT #056

Canned Item Restoration Refusals

### This has to be a scam, right? : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1u6tc9j/this_has_to_be_a_scam_right/)

Image: [Scammed for 800€ worth of CS2 items. Please help. : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_097.png)

EXHIBIT #057

Canned Item Restoration Refusals

### Scammed for 800€ worth of CS2 items. Please help. : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1vwn5pk/scammed_for_800_worth_of_cs2_items_please_help/)

Image: [Scam attempts? : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_098.png)

EXHIBIT #058

Canned Item Restoration Refusals

### Scam attempts? : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1r5otxk/scam_attempts/)

Image: [Scam… : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_099.jpg)

EXHIBIT #059

Canned Item Restoration Refusals

### Scam… : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1v36smz/scam/)

Image: [I actually took this seriously at first, then realized its just a scam : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_100.jpg)

EXHIBIT #060

Canned Item Restoration Refusals

### I actually took this seriously at first, then realized its just a scam : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1voil8s/i_actually_took_this_seriously_at_first_then/)

Image: [Is this a scam? i think so but i'm not 100% sure as they don't fit the stereotypical fake account theme : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_101.png)

EXHIBIT #061

Canned Item Restoration Refusals

### Is this a scam? i think so but i'm not 100% sure as they don't fit the stereotypical fake account theme : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1wi9ige/is_this_a_scam_i_think_so_but_im_not_100_sure_as/)

Image: [Not Sure What to do at this point. Help? Details in Comments : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_102.png)

EXHIBIT #062

Ticket Closed Without Recourse

### Not Sure What to do at this point. Help? Details in Comments : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/w7c99j/not_sure_what_to_do_at_this_point_help_details_in/)

Image: [Not Sure What to do at this point. Help? Details in Comments : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_103.png)

EXHIBIT #063

Ticket Closed Without Recourse

### Not Sure What to do at this point. Help? Details in Comments : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/w7c99j/not_sure_what_to_do_at_this_point_help_details_in/)

Image: [Not Sure What to do at this point. Help? Details in Comments : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_104.png)

EXHIBIT #064

Ticket Closed Without Recourse

### Not Sure What to do at this point. Help? Details in Comments : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/w7c99j/not_sure_what_to_do_at_this_point_help_details_in/)

Image: [ive been getting these weird requests, any idea whats causing them and are they a breach attack? any help would be appreciated : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_105.png)

EXHIBIT #065

Ticket Closed Without Recourse

### ive been getting these weird requests, any idea whats causing them and are they a breach attack? any help would be appreciated : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1k8sv1y/ive_been_getting_these_weird_requests_any_idea/)

Image: [Should I be concerned about this? I've never posted or upvoted anything on Steam ever. : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_106.png)

EXHIBIT #066

Ticket Closed Without Recourse

### Should I be concerned about this? I've never posted or upvoted anything on Steam ever. : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1co2hzu/should_i_be_concerned_about_this_ive_never_posted/)

Image: [r/Steam Monthly Community Support Thread. : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_107.jpg)

EXHIBIT #067

Ticket Closed Without Recourse

### r/Steam Monthly Community Support Thread. : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1if4uqq/rsteam_monthly_community_support_thread/)

Image: [Steam support coming through as always : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_108.jpg)

EXHIBIT #068

Ticket Closed Without Recourse

### Steam support coming through as always : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1uu78bw/steam_support_coming_through_as_always/)

Image: [My friend recently got his account stolen, he contacted steam support and they replied saying he needed to update the info on his ticket. When going to create or update a ticket the site is down and ...](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_109.png)

EXHIBIT #069

Ticket Closed Without Recourse

### My friend recently got his account stolen, he contacted steam support and they replied saying he needed to update the info on his ticket. When going to create or update a ticket the site is down and ...

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/p61vg8/my_friend_recently_got_his_account_stolen_he/)

Image: [Can anyone tell me how long is it going to be on hold? *Read Selected Text : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_110.png)

EXHIBIT #070

Ticket Closed Without Recourse

### Can anyone tell me how long is it going to be on hold? *Read Selected Text : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/g0i9pt/can_anyone_tell_me_how_long_is_it_going_to_be_on/)

Image: [I got this email yesterday, is this legit? Also my email is the same and its still the old one : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_111.png)

EXHIBIT #071

Ticket Closed Without Recourse

### I got this email yesterday, is this legit? Also my email is the same and its still the old one : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/152voxm/i_got_this_email_yesterday_is_this_legit_also_my/)

Image: [r/Steam Monthly Community Support Thread. : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_112.jpg)

EXHIBIT #072

Ticket Closed Without Recourse

### r/Steam Monthly Community Support Thread. : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1l0m8ol/rsteam_monthly_community_support_thread/)

Image: [Steam support coming through as always : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_113.jpg)

EXHIBIT #073

Ticket Closed Without Recourse

### Steam support coming through as always : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1uu78bw/steam_support_coming_through_as_always/)

Image: [Steam Support is simply outstanding : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_114.png)

EXHIBIT #074

Ticket Closed Without Recourse

### Steam Support is simply outstanding : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1quid8d/steam_support_is_simply_outstanding/)

Image: [Hey anyone else faced this? : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_115.jpg)

EXHIBIT #075

Ticket Closed Without Recourse

### Hey anyone else faced this? : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1bx3kse/hey_anyone_else_faced_this/)

Image: [Wired Mail from Steam : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_116.jpg)

EXHIBIT #076

Ticket Closed Without Recourse

### Wired Mail from Steam : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/19f2mnd/wired_mail_from_steam/)

Image: [Has anyone actually had refund requests declined? : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_117.jpg)

EXHIBIT #077

Ticket Closed Without Recourse

### Has anyone actually had refund requests declined? : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1tmij4h/has_anyone_actually_had_refund_requests_declined/)

Image: [r/Steam Monthly Community Support Thread. : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_118.png)

EXHIBIT #078

Ticket Closed Without Recourse

### r/Steam Monthly Community Support Thread. : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1ttopvd/rsteam_monthly_community_support_thread/)

Image: [Is this normal with the Steam Support : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_119.jpg)

EXHIBIT #079

Ticket Closed Without Recourse

### Is this normal with the Steam Support : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1vjzt27/is_this_normal_with_the_steam_support/)

Image: [r/Steam Monthly Community Support Thread. : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_120.jpg)

EXHIBIT #080

Ticket Closed Without Recourse

### r/Steam Monthly Community Support Thread. : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1if4uqq/rsteam_monthly_community_support_thread/)

Image: [This is why Steam will always have me as a client : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_121.png)

EXHIBIT #081

Ticket Closed Without Recourse

### This is why Steam will always have me as a client : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1skregr/this_is_why_steam_will_always_have_me_as_a_client/)

Image: [Steam did something for me, Which i will never forget : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_122.png)

EXHIBIT #082

Ticket Closed Without Recourse

### Steam did something for me, Which i will never forget : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1h32azl/steam_did_something_for_me_which_i_will_never/)

Image: [scam: [WARNING] Beware of Advanced Steam Support Scams – Don't Lose Your Items! : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_123.png)

EXHIBIT #083

Ticket Closed Without Recourse

### scam: [WARNING] Beware of Advanced Steam Support Scams – Don't Lose Your Items! : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1me66os/scam_warning_beware_of_advanced_steam_support/)

Image: [r/Steam Monthly Community Support Thread. : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_124.jpg)

EXHIBIT #084

Ticket Closed Without Recourse

### r/Steam Monthly Community Support Thread. : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1ttopvd/rsteam_monthly_community_support_thread/)

Image: [tf?, just got this message today, have not ever posted : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_125.jpg)

EXHIBIT #085

Ticket Closed Without Recourse

### tf?, just got this message today, have not ever posted : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1iqxun3/tf_just_got_this_message_today_have_not_ever/)

Image: [r/Steam Monthly Community Support Thread. : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_126.jpg)

EXHIBIT #086

Ticket Closed Without Recourse

### r/Steam Monthly Community Support Thread. : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1ttopvd/rsteam_monthly_community_support_thread/)

Image: [Props to Steam Support: Got my hacked account back in under 6 hours : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_127.jpg)

EXHIBIT #087

Ticket Closed Without Recourse

### Props to Steam Support: Got my hacked account back in under 6 hours : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1n10t3w/props_to_steam_support_got_my_hacked_account_back/)

Image: [Joining a family, where does this confirmation request get sent? : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_128.png)

EXHIBIT #088

Ticket Closed Without Recourse

### Joining a family, where does this confirmation request get sent? : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/1ccdc3x/joining_a_family_where_does_this_confirmation/)

Image: [STEAM support is getting terrible. : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_129.png)

EXHIBIT #089

Ticket Closed Without Recourse

### STEAM support is getting terrible. : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/zsuxk/steam_support_is_getting_terrible/)

Image: [r/Steam Monthly Community Support Thread. : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/hyper_evidence_130.png)

EXHIBIT #090

Ticket Closed Without Recourse

### r/Steam Monthly Community Support Thread. : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/x34mlq/rsteam_monthly_community_support_thread/)

Image: [Steam Support Ticket Possibly Compromised ( HELP ) : r/cs2](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_131.png)

EXHIBIT #091

Named Staff Refusals

### Steam Support Ticket Possibly Compromised ( HELP ) : r/cs2

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/cs2/comments/1t2pwcv/steam_support_ticket_possibly_compromised_help/)

Image: [Steam Support Ticket Possibly Compromised ( HELP ) : r/cs2](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_132.png)

EXHIBIT #092

Named Staff Refusals

### Steam Support Ticket Possibly Compromised ( HELP ) : r/cs2

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/cs2/comments/1t2pwcv/steam_support_ticket_possibly_compromised_help/)

Image: [Discord Steam Scam: Signs & What to Do](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_133.jpg)

EXHIBIT #093

Named Staff Refusals

### Discord Steam Scam: Signs & What to Do

Source: VanishInbox

[Primary Thread ↗](https://vanishinbox.com/blog/discord-steam-scam)

Image: [Welcome to Doll Town (@lifeindolltown) / X](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_134.jpg)

EXHIBIT #094

Named Staff Refusals

### Welcome to Doll Town (@lifeindolltown) / X

Source: X

[Primary Thread ↗](https://x.com/lifeindolltown)

Image: [How To Contact Steam Support (Quick Tutorial)](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_135.jpg)

EXHIBIT #095

Named Staff Refusals

### How To Contact Steam Support (Quick Tutorial)

Source: YouTube

[Primary Thread ↗](https://www.youtube.com/watch?v=YOzdd_7A9Gw)

Image: [Steam Community :: Guide :: YIIN Defense Of YIIK: A Postmodern Review; ABSOLUTE TRUTH](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_137.jpg)

EXHIBIT #096

Named Staff Refusals

### Steam Community :: Guide :: YIIN Defense Of YIIK: A Postmodern Review; ABSOLUTE TRUTH

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?id=1825593111)

Image: [Steam Community :: Guide :: Road Map To Everything (still underway)](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_138.jpg)

EXHIBIT #097

Named Staff Refusals

### Steam Community :: Guide :: Road Map To Everything (still underway)

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?id=2092803948)

Image: [Ladies and Gentlemen, you’re officially Welcome to Doll Town. 🤍, https://t.co/054pxvD0Uk](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_139.jpg)

EXHIBIT #098

Named Staff Refusals

### Ladies and Gentlemen, you’re officially Welcome to Doll Town. 🤍, https://t.co/054pxvD0Uk

Source: X

[Primary Thread ↗](https://x.com/lifeindolltown)

Image: [Age Check Requirement to Chat Now Live Globally - Page 3 - Announcements - Developer Forum | Roblox](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_140.jpg)

EXHIBIT #099

Named Staff Refusals

### Age Check Requirement to Chat Now Live Globally - Page 3 - Announcements - Developer Forum | Roblox

Source: Developer Forum | Roblox

[Primary Thread ↗](https://devforum.roblox.com/t/age-check-requirement-to-chat-now-live-globally/4226101/print?page=3)

Image: [Part2 of: I got low priority after only 4 games. This time, Steam support provided me the match ID : r/DotA2](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_141.png)

EXHIBIT #100

Named Staff Refusals

### Part2 of: I got low priority after only 4 games. This time, Steam support provided me the match ID : r/DotA2

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/DotA2/comments/1vaosg5/part2_of_i_got_low_priority_after_only_4_games/)

Image: [Steam Community :: Guide :: Murder at the Birch Tree Theater - Hint Guide](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_142.jpg)

EXHIBIT #101

Named Staff Refusals

### Steam Community :: Guide :: Murder at the Birch Tree Theater - Hint Guide

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?id=3686210022)

Image: [Steam Community :: Guide :: Murder at the Birch Tree Theater - Hint Guide](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_143.jpg)

EXHIBIT #102

Named Staff Refusals

### Steam Community :: Guide :: Murder at the Birch Tree Theater - Hint Guide

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?id=3686210022)

Image: [Steam Community :: Guide :: Murder at the Birch Tree Theater - Hint Guide](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_144.jpg)

EXHIBIT #103

Named Staff Refusals

### Steam Community :: Guide :: Murder at the Birch Tree Theater - Hint Guide

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?id=3686210022)

Image: [The fights did last around 17 minutes each though... : r/CalamityMod](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_145.jpg)

EXHIBIT #104

Named Staff Refusals

### The fights did last around 17 minutes each though... : r/CalamityMod

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/CalamityMod/comments/18dqc6t/the_fights_did_last_around_17_minutes_each_though/)

Image: [Steam Community :: Guide :: Murder at the Birch Tree Theater - Hint Guide](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_146.jpg)

EXHIBIT #105

Named Staff Refusals

### Steam Community :: Guide :: Murder at the Birch Tree Theater - Hint Guide

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?id=3686210022)

Image: [Steam Community :: Guide :: Easter Eggs](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_147.jpg)

EXHIBIT #106

Named Staff Refusals

### Steam Community :: Guide :: Easter Eggs

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?id=3153138021)

Image: [Steam Community :: Guide :: Easter Eggs](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_148.jpg)

EXHIBIT #107

Named Staff Refusals

### Steam Community :: Guide :: Easter Eggs

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?id=3153138021)

Image: [Steam Community :: Guide :: Easter Eggs](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_149.jpg)

EXHIBIT #108

Named Staff Refusals

### Steam Community :: Guide :: Easter Eggs

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?id=3153138021)

Image: [The Game Awards 2016 : r/Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_150.jpg)

EXHIBIT #109

Named Staff Refusals

### The Game Awards 2016 : r/Steam

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/Steam/comments/5fy4gx/the_game_awards_2016/)

Image: [Steam-fællesskab :: Guide :: Guide for Moon [2020 updated]](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_151.jpg)

EXHIBIT #110

Named Staff Refusals

### Steam-fællesskab :: Guide :: Guide for Moon [2020 updated]

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?l=danish&id=935312551)

Image: [Comunidade Steam :: Black Squad](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_152.png)

EXHIBIT #111

Named Staff Refusals

### Comunidade Steam :: Black Squad

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/app/550650/?l=portuguese&curator_clanid=4777282&utm_source=SteamDB)

Image: [Steam Community :: Guide :: Easter Eggs](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_153.jpg)

EXHIBIT #112

Named Staff Refusals

### Steam Community :: Guide :: Easter Eggs

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?id=3153138021)

Image: [Steam Community :: Guide :: Easter Eggs](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_155.jpg)

EXHIBIT #113

Named Staff Refusals

### Steam Community :: Guide :: Easter Eggs

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?id=3153138021)

Image: [Steam-Community :: Guide :: Guide for Origins [2020 updated]](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_156.jpg)

EXHIBIT #114

Named Staff Refusals

### Steam-Community :: Guide :: Guide for Origins [2020 updated]

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?l=german&id=946030431)

Image: [Steam-fællesskab :: Guide :: Guide for Moon [2020 updated]](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_157.jpg)

EXHIBIT #115

Named Staff Refusals

### Steam-fællesskab :: Guide :: Guide for Moon [2020 updated]

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?l=danish&id=935312551)

Image: [Steam-fællesskab :: Guide :: Guide for Moon [2020 updated]](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_158.jpg)

EXHIBIT #116

Named Staff Refusals

### Steam-fællesskab :: Guide :: Guide for Moon [2020 updated]

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?l=danish&id=935312551)

Image: [Steam-fællesskab :: Guide :: Guide for Moon [2020 updated]](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_159.jpg)

EXHIBIT #117

Named Staff Refusals

### Steam-fællesskab :: Guide :: Guide for Moon [2020 updated]

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?l=danish&id=935312551)

Image: [Steam Community :: Guide :: General Tips and Hard to Find Information](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_160.jpg)

EXHIBIT #118

Named Staff Refusals

### Steam Community :: Guide :: General Tips and Hard to Find Information

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?id=2885619591)

Image: [Steam-Community :: Guide :: Guide for Origins [2020 updated]](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_161.jpg)

EXHIBIT #119

Named Staff Refusals

### Steam-Community :: Guide :: Guide for Origins [2020 updated]

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?l=german&id=946030431)

Image: [Thoughts about the game (Spoiler heavy) :: True Fear: Forsaken Souls Part 2 Allgemeine Diskussionen](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_162.jpg)

EXHIBIT #120

Named Staff Refusals

### Thoughts about the game (Spoiler heavy) :: True Fear: Forsaken Souls Part 2 Allgemeine Diskussionen

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/app/935580/discussions/0/1736595227854899220/?l=german&ctp=42)

Image: [Steam Community :: Guide :: Easter Eggs](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_163.jpg)

EXHIBIT #121

Named Staff Refusals

### Steam Community :: Guide :: Easter Eggs

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?id=3153138021)

Image: [Part2 of: I got low priority after only 4 games. This time, Steam support provided me the match ID : r/DotA2](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_164.jpg)

EXHIBIT #122

Named Staff Refusals

### Part2 of: I got low priority after only 4 games. This time, Steam support provided me the match ID : r/DotA2

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/DotA2/comments/1vaosg5/part2_of_i_got_low_priority_after_only_4_games/)

Image: [Сообщество Steam :: Black Squad](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_165.jpg)

EXHIBIT #123

Named Staff Refusals

### Сообщество Steam :: Black Squad

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/app/550650?l=russian&snr=1_2108_9__2107)

Image: [Crashing after certain enemies :: GRANDIA II HD Remaster General Discussions](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_166.jpg)

EXHIBIT #124

Named Staff Refusals

### Crashing after certain enemies :: GRANDIA II HD Remaster General Discussions

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/app/330390/discussions/0/3824158244544977847/)

Image: [Сообщество Steam :: Black Squad](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_167.jpg)

EXHIBIT #125

Named Staff Refusals

### Сообщество Steam :: Black Squad

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/app/550650?l=russian&snr=1_2108_9__2107)

Image: [Part2 of: I got low priority after only 4 games. This time, Steam support provided me the match ID : r/DotA2](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_168.jpg)

EXHIBIT #126

Named Staff Refusals

### Part2 of: I got low priority after only 4 games. This time, Steam support provided me the match ID : r/DotA2

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/DotA2/comments/1vaosg5/part2_of_i_got_low_priority_after_only_4_games/)

Image: [Haunted Arcade bei Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_169.jpg)

EXHIBIT #127

Named Staff Refusals

### Haunted Arcade bei Steam

Source: Steam

[Primary Thread ↗](https://store.steampowered.com/app/2761940/Haunted_Arcade/?l=german&snr=1_1050_curatorsreviewing__suggested-curator-recommended&curator_clanid=45995121)

Image: [Steam Community :: Guide :: Card Tier List and Effectiveness](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_170.jpg)

EXHIBIT #128

Named Staff Refusals

### Steam Community :: Guide :: Card Tier List and Effectiveness

Source: Steam Community

[Primary Thread ↗](https://steamcommunity.com/sharedfiles/filedetails/?id=2933250535)

Image: [Haunted Arcade bei Steam](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_171.jpg)

EXHIBIT #129

Named Staff Refusals

### Haunted Arcade bei Steam

Source: Steam

[Primary Thread ↗](https://store.steampowered.com/app/2761940/Haunted_Arcade/?l=german&snr=1_1050_curatorsreviewing__suggested-curator-recommended&curator_clanid=45995121)

Image: [scam steam support nuked my cs2 inventory? : r/SteamScams](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_173.png)

EXHIBIT #130

High-Value Inventory Thefts

### scam steam support nuked my cs2 inventory? : r/SteamScams

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/SteamScams/comments/1uagtkt/scam_steam_support_nuked_my_cs2_inventory/)

Image: [Is this a real message from steam support? : r/SteamScams](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_174.png)

EXHIBIT #131

High-Value Inventory Thefts

### Is this a real message from steam support? : r/SteamScams

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/SteamScams/comments/ne7ze6/is_this_a_real_message_from_steam_support/)

Image: [I was in contact with Steam Support for days because my account was hacked and they stole all of my items and this was their final response before closing my ticket after](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_175.png)

EXHIBIT #132

High-Value Inventory Thefts

### I was in contact with Steam Support for days because my account was hacked and they stole all of my items and this was their final response before closing my ticket after

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/SteamScams/comments/nfrd3i/i_was_in_contact_with_steam_support_for_days/)

Image: [Real message from steam support? : r/SteamScams](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_176.jpg)

EXHIBIT #133

High-Value Inventory Thefts

### Real message from steam support? : r/SteamScams

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/SteamScams/comments/1amfax6/real_message_from_steam_support/)

Image: [It finally happened to me... i lost my knife and many more items... I hope Steam Support returns them to me. : r/SteamScams](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_177.png)

EXHIBIT #134

High-Value Inventory Thefts

### It finally happened to me... i lost my knife and many more items... I hope Steam Support returns them to me. : r/SteamScams

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/SteamScams/comments/1dw7on4/it_finally_happened_to_me_i_lost_my_knife_and/)

Image: [Steam support is stealing accounts again. : r/cs2](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_178.png)

EXHIBIT #135

High-Value Inventory Thefts

### Steam support is stealing accounts again. : r/cs2

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/cs2/comments/1h53qp3/steam_support_is_stealing_accounts_again/)

Image: [scam steam support nuked my cs2 inventory? : r/SteamScams](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_179.png)

EXHIBIT #136

High-Value Inventory Thefts

### scam steam support nuked my cs2 inventory? : r/SteamScams

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/SteamScams/comments/1uagtkt/scam_steam_support_nuked_my_cs2_inventory/)

Image: [Steam support is stealing accounts again. : r/cs2](https://phishdestroy.io/steam_dossier/VALVE_EVIDENCE_PACK/support_tickets_archive/screenshots/maximum_ticket_180.png)

EXHIBIT #137

High-Value Inventory Thefts

### Steam support is stealing accounts again. : r/cs2

Source: Reddit

[Primary Thread ↗](https://www.reddit.com/r/cs2/comments/1h53qp3/steam_support_is_stealing_accounts_again/)

Не знайдено експонатів, що відповідають вашому запиту. Спробуйте ввести інший запит або скасуйте фільтр.